Frequently Asked Questions❓
Last updated: Sunday, 12 October 2025
About MarketStar.us
1. What is MarketStar.us?
MarketStar.us is a market research publishing platform that shares transparent, real-time commodity futures research and trading signals for WTI Crude Oil, Natural Gas, Gold, and Silver.
2. Are you a trading or investment company?
No. We are a publisher of market research. All subscribers receive the same information at the same time. We do not manage client funds or provide investment advice.
3. What commodities do you cover?
We focus on four benchmark commodities: Crude Oil (NYMEX CL), Natural Gas (NYMEX NG), Gold (COMEX GC and XAUUSD), and Silver (COMEX SI and XAGUSD).
4. Do you trade Indian MCX contracts too?
Yes. Our India (MCX) Subscription Service covers the same four commodities traded on the MCX exchange.
5. Where are you based?
MarketStar.us operates as a global research publishing service, with subscribers from multiple countries. All our subscribers access the same Google Sheets, which are used for publishing our research. Our web servers are based in Wyoming, USA and our company is registered in London, UK, and our team members and analysts are based in the USA, UK, Canada, France, Germany, Spain, UAE, India, Singapore, Hong Kong, and Japan.
Nature of Service
6. Is MarketStar.us an advisory service?
No. We do not offer investment or trading advice. We publish research and educational content for all subscribers equally.
7. Do you manage client money?
No. We do not handle client money, investor funds, or execute trades. In fact, we have no visibility into your capital position or your trading account or your financial background. We are strictly a publisher of Market Research.
8. How is your service different from signal services?
We are not a trading tips service. We publish structured research-based trade ideas with full transparency, not personalized recommendations. The track record and feedback/ testimonials from commodity traders support our work as elite commodity futures trading research service. The same research is being used for the trading operations of MarketStar Commodity Trading Fund. So, we are publishing trades and trading signals that are being used with real money in real trading accounts.
9. Do you guarantee profits?
No. We never guarantee any profits or trading outcomes. Commodity futures involve significant market risk.
10. What kind of analysis do you use?
Our trades are based on technical analysis using Hourly, 4-Hourly, and Daily charts, combined with research-driven price action studies. Commodity Futures Trading is about managing risk, working with probabilities, and anticipating market scenarios. Even the highest quality analysis (with a proven setup) can go wrong, because the markets are constantly evolving. The three things in our control are: Entry Price, Target Price, and Stop Loss — and we must use them wisely.
Trading Style
11. Are your trades intraday?
No. All trades are positional, typically lasting several days.
12. How many trades do you publish per month?
The number varies depending on market conditions. We focus on quality, not quantity.
13. Do you publish options trades?
No. We cover only futures contracts, not options.
14. Are trades updated in real time?
Yes. The Google Sheet is updated as soon as a new trade or update is identified.
15. Do you include stop losses in every trade?
Yes. Every trade includes Entry Price, Target Price, Stop Loss, and Notes.
Subscriptions & Pricing
16. What are the available plans?
US & Global Markets Subscription (USD):
Special launch offer for the first 100 subscribers:
Monthly – $97 (available now) → Standard $197
Quarterly – $197 (available now) → Standard $297
Annual – $697 (available now) → Standard $997
Lock in discounted pricing as an early subscriber.
India MCX Subscription (INR):
Special launch offer for the first 100 subscribers:
Monthly – INR 6,500 (available now) → Standard INR 9,500
Quarterly – INR 15,000 (available now) → Standard INR 19,500
Annual – INR 50,000 (available now) → Standard INR 99,500
Lock in discounted pricing as an early subscriber.
17. How can I subscribe?
Use our secure checkout link on the relevant page. After payment, access is granted within 24 hours. Please see the Services page.
18. What payment methods do you accept?
We accept PayPal (for US/Global subscribers) , and UPI/bank transfer (for India MCX subscribers).
19. Do subscriptions auto-renew?
No. We do not auto-renew any subscriptions. All renewals will be done manually after confirmation from you. We will email you 1-4 weeks before your subscription expires. You can renew before expiry or after expiry. If you let your subscription expire, then you may not be able to get the same discounted rate that you got when you joined. So it makes senses to renew before subscription expiry.
20. Can I switch from Quarterly to Annual later?
Yes. You can upgrade at any time by paying the difference.
Access & Delivery
21. How do I access the research?
Subscribers receive a private Google Sheet link containing all live and closed trades.
22. When do I get access after payment?
Within 24 hours of confirmation, you will get access to the Google Sheets for your chosen market.
23. Is access personal or shareable?
Access is strictly personal and cannot be shared, copied, or redistributed.
24. What happens when my subscription ends?
Your Google Sheet access will be removed unless renewed.
25. Can I access old trades after expiry?
No. Continued access requires an active subscription.
Refunds & Policies
26. Is there a refund policy?
No. Subscriptions are non-refundable once access is granted.
27. What if I accidentally subscribe twice?
Email info@marketstar.us with proof of duplicate payment; we’ll verify and resolve it promptly.
28. Can I cancel my plan midway?
Yes, you can stop future renewals, but partial refunds are not available.
29. Will my data be shared?
No. We respect your privacy and never sell subscriber information.
30. What if MarketStar.us updates pricing later?
Existing subscribers keep access for the period already paid at their original rate.
Compliance & Risk
31. Are you registered with SEBI or SEC?
No. We are a publisher, not a registered advisor.
32. Do you execute trades for clients?
No. We only publish research. Execution is entirely up to the subscriber.
33. What risks should I be aware of?
Market risk is present in every trade. Commodity futures are volatile and can cause substantial losses. Trade responsibly.
34. Is past performance a guarantee?
No. Past results do not guarantee future results or outcomes. Nothing is guaranteed in commodity futures trading.
35. Is MarketStar.us suitable for beginners?
Yes, if you want to learn by observing structured, professional trading research — but it’s not financial advice. Please see our Disclaimer.
36. How can I contact you for support?
Email info@marketstar.us for subscription or access issues. We aim to reply within 24-48 hours.
Elite Market Research for Commodity Traders Worldwide. Crude Oil, Natural Gas, Gold, Silver.
Disclaimer: MarketStar.us is a market research publisher. All subscribers receive the same information. We do not offer investment advice or trading execution for third parties/clients/subscribers. Market Risk is present in all types of trading. Commodity Futures trading involves significant risk and may not be suitable for all investors.